FAQ

What is the best time to visit Bhutan?
In Bhutan every season has its own charm; as such the country has variety of doings to the tourist according to their interest. But the most visited months are usually March, April and May during which the country is at its best scenery as the spring just hits off and of course in the later months of the year like August, September, October and November. These are the peak seasons as the weather during these time of the year is pleasant and warm and not to forget the festival months. However, Raven Tours and Treks and Adventures is focusing to spread out visitation over the year because, there is always something to experience for throughout the year. The winters are cold, but we have winter treks and festivals in the southern parts of Bhutan, which has warm weather throughout the year. A winter in Bhutan is characterized by clear blue skies, but you need your jackets with you.

 

Do I need a Visa for Bhutan? How can I obtain a Visa for Bhutan?
All visitors traveling to Bhutan are required to obtain a Visa prior to your arrival to Bhutan, except for Indian nationals holding a valid Indian passport. After your confirmation to visit Bhutan with us, you can just download and fill out the Visa Application form from our website and send it to us. We’ll have the visa confirmation letter processed within 7 working days and send it to you.

 

What Documents will I require at the Airport when I come to Bhutan?
You will need your Passport which has 6 months validity for its expiry date, Druk Air/Bhutan Air lines E-ticket, whether you booked it through us or the Druk air’s/Bhutan Air lines websites and your Visa confirmation letter which we will send you prior to your arrival in the country. And a copy of your tour itinerary as well.

 

How do I enter Bhutan? From where do I enter?
You can enter Bhutan by Druk Air/Bhutan Airlines, the only national airline from the following entry points;

Bangkok, Kathmandu, New Delhi, Calcutta, Dhaka, Bagdogra, Singapore

You can also enter Bhutan across Indian border by road through Phuntsholing, Gelephu and SamdrupJongkhar in southern Bhutan.

 

How can I purchase Drukair/Bhutan Airlines tickets?
You can directly purchase the Druk air/Bhutan Airlines tickets from their website (www.drukair.com.bt www.bhutanairlines.bt) or if you wish, we can book the tickets for you. Please note that all tickets are e-tickets and will be sent to you via email.

 

How much does it cost to visit Bhutan?
Daily tariff to Bhutan is prescribed by the Government in order to maintain Bhutan’s exclusivity. A visitor has to pay an all-inclusive minimum amount of USD 250 per day in spring and autumn (March, April, May, September, October, November) and USD 200per day in winter and summer (December, January, February, June, July and August).

Individual tourists and smaller groups of less than three persons are required to pay a surcharge, over and above the minimum daily rates applicable, as follows:

  • Single individual US$ 40 per night
  • Group of 2 persons, US$ 30 per person per night
  • Visitors have to pay an additional USD 40 as one time Visa Fee.

Tour operators are required to maintain the minimum standards and are not allowed to sell tour packages below the prescribed daily rates.

 

What is included in the minimum dairy tariff/price?
The minimum price as prescribed by the government is inclusive of all your travel needs such as:
USD 65 as government levy (which goes directly as Government revenue that is used for free education and free health and most importantly poverty alleviation)

  • Accommodation in at least a 3/4 star hotels.
  • All meals
  • Airport transfers
  • Licensed English-speaking guide service.
  • Overland transport in a tourist standard car with licensed driver.
  • Trekking equipment and haulage using ponies for treks.

We, at Bhutan also include a list of extras through our own initiative to make your stay in Bhutan as convenient and memorable as possible such as mobile numbers, mineral waters, internet datacards, trekking insurance, tea and snacks, beverages etc.

 

What kind of visitors does Raven Tours and Treks and Adventures cater to mostly?
We do not prioritize our holidays according to types. Going by numbers, most of our visitors are of the cultural type, followed by mountain biking tours and treks. Special interest groups such as marriage tours, textiles, homestays, fishing, bird watching and fishing tours are also popular. We are focusing on Community-based tours to enable more interaction between visitors and community residents and engage the local people to make income through our tourism services.

 

What happens if I have already made a booking with you and then I have to cancel the trip due to unavoidable circumstances?
Tour Programs booked with us and subsequently cancelled shall be subject to cancellation charges as prescribed by the government as follows.

  • Within 45 days of the start of the tour programme – Free
    a) Within 40 days – 10% of the rate
    b) Within 30 days – 15% of the rate
    c) Within 20 days – 30% of the rate
    d) Less than 15 days or cancellation without notice – 50% of the rate
    e) After arrival in Bhutan – 100%

The remaining amount is remitted back to your bank account.

Discount schemes provided by our company.

 

Our discount schemes are given as follows:
There shall be no charges for CHILDREN up to the age of 5 years. However, those between the ages of 6-12 years accompanied by elders/ guardians shall be given 50% discount on daily rates and 100% discount on Royalty.

Full time STUDENTS below the age of 25 years holding valid identity cards from their academic institutions shall also be given 25% discount on daily rates.

A discount of 50% on daily rates shall be given to one person in a group of 11 to 15 people. 100% discount shall be given to one member in a group exceeding 16 persons.

50%discount on Royalty shall be provided after the 8th night and 100% discount on Royalty shall be provided after the 14th night.

Visitors availing discounts under Sections 1, 2&3 shall not be eligible for discount under 4.

 

What is the fare for Drukair/Bhutan Airlines?
Please note that the fare of Druk Air/Bhutan Airlines changes according to the fluctuation of the exchange rate, so rates can vary a little from day to day. However, we can confidently say that it has one of the friendliest inflight services. The rates are given in their website www.drukair.com.bt/www.bhutanairlines.bt.

 

What kinds of vehicles do you use?
We make sure of your comfort to the fullest and therefore we use comfortable, clean, well-maintained vehicles. Our fleet of vehicles include Toyota Land Cruiser Prados, Toyota Hiace vans, Toyota Coaster buses, Hyundai Santa Fe, Hyundai Tucson SUVs, KIA Shortage, KIASorento. Through our Corporate Social Responsibility criteria, we do not use vehicles that are more than 3 years, in order to maximize the profit.

 

How far in advance do I have to sign up for the tours?
If you can book your tour as early as possible, it will give us more time to plan your travel. However, given our company’s purchasing power and experience, we can also hand last minute bookings without hassle. It is however advised to book your travel 6-8 weeks in advance if it is coinciding with popular festivals like Thimphu and Paro Tsechu,   Given that we only have two airline, tickets are notoriously overbooked during that period.

 

What will be the food like?
You will have a variety of cuisines to choose from-Bhutanese, Indian, Tibetan, Chinese, and Thai to Continental. The main staple diet of Bhutanese is “Red rice” which is savored with the most favorite dish made out of chilies and cheese called “Emadatshi”. Meat is widely eaten in Bhutan as are the vegetables. Our partner hotels and restaurants are always aware of your eating habits and serve according to your palate. Even if you want to try Bhutanese, we do not make it as spicy as we are used to.

 

What is the language of Bhutan?
The official language of Bhutan is Dzongkha, though there are many other dialects that each region in the country has maintained. Since English is an official language, it is easy to communicate with most Bhutanese people.

 

Are there any embassies in Bhutan?
We only have an Indian, Bangladesh and Kuwait embassy in the country. There are more than 30 consulate offices of different countries. The closest international embassies are in Delhi, India, Kathmandu, Nepal and Bangkok, Thailand.

 

What vaccinations do I need?
We do not have any screening to come to Bhutan, but for your own safety in the region, please check the following website for the latest international requirements (Centre for disease control website www.cdc.gov).

 

What is the currency of Bhutan?
The currency of Bhutan is Ngultrum. The value of Ngulturm is equivalent to the currency of Indain Rupee. You cannot buy Ngultrum prior to your arrival to Bhutan but once you arrive, you can easily exchange your currency to Ngultrum at the banks in the airport or even in your hotel. Please check the current exchange rates at www.bob.bt.

 

Can I use credit cards in Bhutan?
You can use your Master and Visa cards to withdraw Ngultrums from local banks. Some handicrafts shops also accept these international credit cards. However, you cannot pay the Visa fee of USD 40 at the Immigration Counter while entering Bhutan. You have to carry at least USD 40 with you while entering Bhutan!!

 

Are there ATM’s in Bhutan?
There are ATM machines in each and every part of the country where you can use your credit cards.

 

What is the time zone of Bhutan?
Bhutan has only one time zone. It is six hours ahead of Greenwich Mean Time (GMT), 30mins ahead of India, 15 mins ahead of Nepal and an hour behind Thailand. In USA during daylight saving time, Bhutan is 10 hours ahead of New York City and during standard time, Bhutan is 11 hours ahead of New York City. The countrytelephone code for Bhutan is +975.

 

Is it safe to travel to Bhutan?
Given the minimal crime records in the country, it is very safe to travel in Bhutan. Bhutan is one of the happiest country in the world.

 

How do I pay for my tour?
The payment for a trip to Bhutan has to be made via bank transfer. We will provide you the bank details after confirming the trip together with the invoice.

 

What is the baggage allowance of Drukair/Bhutan Airlines?
For the economy class, your check-in luggage cannot exceed more than 25 kg and for first class, and upto 30 kg for Business Class. You can carry some few extra kg in your luggage but you will have to pay for it.

 

Is there an official number of tourists allowed to travel in Bhutan each year?
No, there is no such official ceiling on the numbers of visitors to Bhutan. However, the premium which visitors have to pay as daily tariff and the requirement of taking a tour operator maintains exclusivity and limits arrivals. This is the high-value, low volume tourism policy that is aimed at averting mass tourism and backpackers.

 

How high is the elevation in Bhutan?
The elevations on our trips range between 7,000 feet and 12,000 feet. Altitude is definitely an important consideration for anyone planning to visit Bhutan as most of the people are not used to it. The average elevation is about 7,000 feet. Most of our itineraries entail travel as high as about 12,000 feet, including a highest sleeping elevation of about 10,000 feet. We make sure to minimize the risks of altitude sickness and this is something we’re happy to discuss with our travelers.